.. index:: US Digital Services Playbook   
.. _us digital services playbook:

US Digital Services Playbook
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| Homepage: https://playbook.cio.gov/
| Src: git https://github.com/whitehouse/playbook

.. contents::

1. Understand what people need
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| https://playbook.cio.gov/#play1

* https://en.wikipedia.org/wiki/Want
* https://en.wikipedia.org/wiki/Need
* https://en.wikipedia.org/wiki/Utility


2. Address the whole experience, from start to finish
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| https://playbook.cio.gov/#play2

* https://en.wikipedia.org/wiki/User_experience (UX)
* https://en.wikipedia.org/wiki/User_experience_design (UXD)
* https://en.wikipedia.org/wiki/User_experience_evaluation (UXE)  


3. Make it simple and intuitive
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| https://playbook.cio.gov/#play3

* https://en.wiktionary.org/wiki/simple
* https://en.wiktionary.org/wiki/intuitive
* https://en.wiktionary.org/wiki/easy
* https://en.wikipedia.org/wiki/User_interface


4. Build the service using agile and iterative practices
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| https://playbook.cio.gov/#play4

* https://en.wikipedia.org/wiki/Agile_software_development
* https://en.wikipedia.org/wiki/Iterative_and_incremental_development


5. Structure budgets and contracts to support delivery
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| https://playbook.cio.gov/#play5

* https://playbook.cio.gov/techfar/
* https://en.wikipedia.org/wiki/Requirements_analysis
* https://en.wikipedia.org/wiki/Agile_modeling
* https://en.wikipedia.org/wiki/Agile_management


6. Assign one leader and hold that person accountable
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| https://playbook.cio.gov/#play6

* https://en.wikipedia.org/wiki/Leadership
* https://en.wikipedia.org/wiki/Accountability


7. Bring in experienced teams
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| https://playbook.cio.gov/#play7

* https://en.wikipedia.org/wiki/Team
* https://en.wikipedia.org/wiki/Cross-functional_team


8. Choose a modern technology stack
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| https://playbook.cio.gov/#play8

* https://en.wiktionary.org/wiki/modern
* https://en.wikipedia.org/wiki/Technology_stack
* https://en.wikipedia.org/wiki/Component-based_software_engineering
* https://en.wikipedia.org/wiki/Distributed_computing
* https://en.wikipedia.org/wiki/Web_service
* https://en.wikipedia.org/wiki/Representational_state_transfer
* https://en.wikipedia.org/wiki/Software_documentation
* https://en.wikipedia.org/wiki/Open-source_software
* https://en.wikipedia.org/wiki/Long-term_support


9. Deploy in a flexible hosting environment
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| https://playbook.cio.gov/#play9

* https://en.wikipedia.org/wiki/DevOps
* https://en.wikipedia.org/wiki/Web_hosting_service
* https://en.wikipedia.org/wiki/Cloud_computing


10. Automate testing and deployments
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| https://playbook.cio.gov/#play10

* https://en.wikipedia.org/wiki/Test_automation
* https://en.wikipedia.org/wiki/Test-driven_development
* https://en.wikipedia.org/wiki/DevOps
* https://en.wikipedia.org/wiki/Continuous_integration#Best_practices
* https://en.wikipedia.org/wiki/Continuous_delivery


11. Manage security and privacy through reusable processes
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| https://playbook.cio.gov/#play11

* https://en.wikipedia.org/wiki/Information_security
* https://en.wikipedia.org/wiki/Information_privacy
* https://en.wikipedia.org/wiki/Reusability


12. Use data to drive decisions
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| https://playbook.cio.gov/#play12

* https://www.data.gov/
* https://en.wikipedia.org/wiki/Data.gov
* https://en.wikipedia.org/wiki/Data_driven
* https://en.wikipedia.org/wiki/Data_science
* https://en.wikipedia.org/wiki/Data_visualization
* https://en.wikipedia.org/wiki/Infographic  
* https://en.wikipedia.org/wiki/Feedback
* https://en.wikipedia.org/wiki/Glossary_of_systems_theory


13. Default to open
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| https://playbook.cio.gov/#play13

* https://en.wikipedia.org/wiki/Open_government
* https://en.wikipedia.org/wiki/Open_science
* https://en.wikipedia.org/wiki/Open_data
* https://en.wikipedia.org/wiki/Open_source